About Medicare Link

Fully qualified and empathetic care providers dedicated to person-centered support

"Our Clients receive their care the way they want, at a time when they want to have it delivered. They are involved in all decision-making, including agreement of their personalized care plan."

Fully Qualified & Empathetic Care Providers

We go above and beyond national legal requirements to ensure only the best caregivers join our team

Fully Qualified

Rigorous selection process including personal interviews, competency testing, psychometric testing, reference checks, and background clearance.

Empathetic Care

Emotional and moral support for clients and families is ingrained in everything we do.

24/7 Support

Round-the-clock mobile phone access to experienced care team members.

Trusted Caregivers

We ask: 'Would I trust this caregiver to look after my own mother?' Only 'YES' candidates are recruited.

Beyond Basic Training

Once a Caregiver meets our strict criteria, it's just the beginning. Each goes through a training and orientation process that guides them through our values and standards, going above and beyond national legal requirements.

  • Person-Centered Approach
  • Individual Likes & Dislikes
  • Freedom to Make Choices
  • Daily Communication Records
  • Family Peace of Mind
  • Regular Confidential Supervision
24/7 Care Team Access
Caregiver training session

Our Services

Comprehensive care and cleaning solutions tailored to your needs

Professional cleaning service

CLEANING SUPPORT

We offer a full range of professional cleaning, using top-quality cleaning materials and products, for advice and support.

Compassionate healthcare service

HEALTHCARE SERVICE

Our comprehensive approach includes services such as health checks, wellness programs, and tailored healthcare plans.

Professional healthcare staffing

HEALTHCARE STAFFING

We continue to provide our care staff with the best possible working conditions.